IDM help

[austin316]

Not sure if this is right place, but i need some help with IDM, basically when im downloading, it freezes my downloads and my speeds mess up, then its normal, then it freezes, you get what i mean. Anyway anyone got an anwser.

[Khanna]

-Did you try re-installing, also download the latest version, don't know if you already did that.
-What OS are you using.
-Do other downloading programs work fine?

[austin316]

ye torrents are fine, it is virtually new one, i have tried reinstalling numerous times but this issue keeps happening, just wanted to know if others have same issue.

[Khanna]

what version are you using, I'm using 6.05 build 14 & it's fine on win 7 x64

also check your antivirus settings.

[austin316]

im using 6.06 and on win 7. I think anti virus is fine, think it allows IDM

[yoco]

I'm also using v6.06 (build 8) and it's working fine. Did you try installing the lower version?

[Master Razor]

You mean it starts fast, then declines towards 0, then the speed climbs and lowers again?
Disable the antivirus, anti-spyware or any other real-time scanning program.
Also check your hdd usage by running performance monitor in win7. There's a tab there that will tell you what files are being accessed.

[austin316]

ye exactly master it starts fasts, goes down then goes up. Also would it help disabling anti virus or antispyware. Also what does the performance monitor do and how do i access it.

[Khanna]

I'm sorry maybe I misunderstood, what freezes exactly.
does the program itself freeze, like it's not responding.
or does the download speed freeze at 0 KB/s, if it is the latter make sure the problem isn't the site your downloading from, try downloading from Yahoo [any demo game], or YouTube & see what happens.

Also try saving downloaded files to another hdd.

[austin316]

its the speeds that freeze. Basically it goes to any speed not always 0, it freezes then goes really fast and then freezes and so on this process continues.

[Master Razor]

Try disabling your anti-virus and see if it's any change. If you not, try Khanna's advice: choose a different download folder (preferably on another HDD, if exists).
If all the above fail, try downloading the file with the built-in downloader in your browser (NOT IDM) and see if it still freezes. If I remember correctly, to download without IDM press and hold the ALT key while click on a download link.

The *resource monitor (sorry for the performance monitor) gives you detailed lists of processes that uses CPU, RAM, NETWORK and HDD activity but you don't need it right now. Please try the above and post back.

[austin316]

Even with disabling anti virus it still freezes, also by choosing a different download folder, do you mean a different part of the HDD, as i have a c and d drive. Also just installed the newest version with IDM, but my anitvirus found something which was the crack and said my system is unprotected, but if i let it scan it deletes the file as it thinks its a trojan even though it isnt, could that be the reason why its freezing.

[Master Razor]

No, it probably is a false positive (if you downloaded from a tracker). I mean a different letter, yes. If you tried C: (for example) then try any other letter. Probably won't work but let's try it also. Did you also try to download without IDM?

Do you have any other protection besides your anti-virus (anti-spyware etc) running in the background?
Try closing every program that is currently running such as yahoo messenger, utorrent etc. Close everything installed by you except IDM and your internet browser and try to download again.

LE: In IDM (I'm gonna guide you blindly as I don;t have this installed), goto settings, somewhere there's an option that specifies maximum number of download parts. Try to lower it to 2 or 3 and see if it's the same.

[austin316]

I got malwarebytes but that is not running, i closed everything down including browser, but DAMN its still freezing and maximun number i have is 2 on IDM. I just dont understand why IDM is doing this, its supposed to work smoothly.

[Khanna]

do what Master Razor told you try downloading with other programs see if the problem persists.
if it does then the problem is not IDM, it may be HDD, antivirus, virus, internet, usage, ....etc