Want to start a disk wiping e-business

[anon]

Yesterday someone contacted me... because they'd used their laptop's factory reset and wanted to recover their data

[Sazzy]

Haha, that is almost comical

[austinpowers]

Yesterday someone contacted me... because they'd used their laptop's factory reset and wanted to recover their data

I guess on to a data recovery business then? LOL actually data recovery is a big business these days with Seagate stepping in with their own service.

[anon]

I guess on to a data recovery business then?

I'm not buff with data recovery, I can only undelete, recover partitions and do file carving. Don't think I'd stand a chance against the few hundred others offering this on a professional level...

[Master Razor]

Sorry it didn't work out anon but here's a tip from me: be very careful when dealing with the pubic. I once had a business of reinstalling operating systems and configuring them for clients. Some people have very high expectation even when it their own fault. The remember only this "you were the last person to touch this computer so it must be your fault if it is not working as before". If you are not getting piles of cash from a public service/business, it is not worth it.

[anon]

be very careful when dealing with the pubic.

Don't worry, I always use a safety razor.

That is something to think about, indeed. What about making them sign some sort of contract where you promise to provide a best-effort service, but waive responsibility for unintended consequences? It wouldn't stop cases like that, but it would give you legal recourse if things get serious.

If you are not getting piles of cash from a public service/business, it is not worth it.

You can't expect to make big money from day zero, everything has to start small. Problems like yours are unavoidable at some point, there will always be obnoxious customers.

[SomeGuy]

This will be very useful anon: