Snitlev
20.12.08, 16:16
Commentary: A tech vendor's success has as much to do with customer perception as actual product quality, making the vendor-customer relationship of paramount importance.
Quelle: InternetNews Realtime IT News - EMC, Apple and Customer Loyalty Approaches (http://www.internetnews.com/commentary/article.php/3792466/EMC+Apple+and+Customer+Loyalty+Approaches.htm)
Quelle: InternetNews Realtime IT News - EMC, Apple and Customer Loyalty Approaches (http://www.internetnews.com/commentary/article.php/3792466/EMC+Apple+and+Customer+Loyalty+Approaches.htm)