Disconnect? Wait 4m 59 secs

[SealLion]

I have this problem with JD and have gotten quite upset with the damn thing not working as expected. I've done some research on the downloading tool and the associated error that is posted inside the tool. Most of the problems associated with this error point to a firewall and or AV not allowing java.exe and/or javaw.exe

Within Comodo firewall are allowed the above .exe files. Therefore I can't see how Comodo is contributing to not allowing either of these .exe files. Secondly, as I am already successfully downloading from a hoster service, this most obviously is not the problem.

Also, as I"m using ClamAV atm, there really exists no option for this inside the AV. Again, in consideration of the above allowances both present and from past experiences, java and javaw.exes are /have been allowed. So most definitely ClamAV is not the culprit either.

Thirdly, the speed connections (250Kb/s), the max downloads(2), and max connections per file (1) are quite optimum. I have these settings b/c from previous research on the internet, those connections had helped me solve some disc space issues that I was having with the tool. So I'm not really inclined to change nor would those settings lead me to believe that they are the culprit. The other downloads are progressing fine actually and hence are as evidence to support my claim that the settings are good.

Fourth, there is no proxy usage. I"m on an open wifi connection. There is also no VPN. Therefore this is ruled out.

Fifth, the disconnect even re-occurs after 'force download' has been clicked. This includes 'reset' and then 'force download' have been clicked. Still no go. The 'Disconnect? wait XXX' re-occurs. Believe me, I"ve tried all kinds of combinations.

I have tried other download managers such as IDM which give me nothing but a 13 Kb HTML document. Pretty useless, I thought.
This includes other download managers such as Cryptload v. 1.X The problem with that one is it doesn't support the file hoster I"m trying to use.
Copy/pasting the links directly into my browser gives me a "The connection has timed out' error. The server was taking too long to respond. That kind of usual error.

And before I forget, yes these files are all online. This is evidenced by both JDownloader stating that fact (within the tool ) as well as myself going to the actual file hosting link and seeing for myself that they are available. I have physically tried all links both within the tool as well as manually trying to download. Still no go.

Also, I have used both the Beta version as well as the non-Beta version. JDownloader is also up to date. Therefore, non of this brings to mind any concerns of the Beta or non-Beta over the other. Jave is also up to date. The latest version.

Also, under Settings> Hosts & Addons> (specific file hosting service) the TOS is checked. Therefore, this is not a consideration.
Also, under Settings>Internet & Network> Timeout & Connection Loss (both) are set to 100000 ms. From what I"ve been reading this is an optimum setting and therefore I prefer this not to change.

The research around the internet either has threads that remain not solved or solved because the guy was using a proxy. Again, there's no proxy on my end.

I thought that if anyone here has experienced the same issues and was able to successfully resolve them, it'd be great that you could post the solution here. :smile:

In consideration of all of the above information, a question that I would like to pose is: Is this a hoster downloading tool problem or is the problem with the hosting service??

Second question: If not a hosting service problem then how is the downloading tool as well as the regular copy/pasting method causing this problem as described above with the 'error' mesage. The hoster is online. If it wasn't, I wouldn't be able to manually get to the site. Therefore, the server for the hoster site is most obviously online.

For the sake of further clarity, here is a copy/paste of the log. I"ve left out the links as they are not really necessary for viewing.



------------------------ Thread: 41 -----------------------
7/30/12 7:05:36 PM - ~~~~~~~~~~~.Com> Waittime detected, waiting 2 - -1 seconds from now on...
7/30/12 7:05:43 PM - ~~~~~~~~~~~.Com-> Submitted DLForm
7/30/12 7:05:43 PM - ~~~~~~~~~~~~Com-> Final downloadlink = http://50.115.126.92:182/d/plavi64glhzeh6kdgjqpzeah55irv557ngeioxih34l7xbr2yd jvpbrr/(name of file goes here) starting the download...
7/30/12 7:05:43 PM - DownloadInterface-> Resumepoint not valid
7/30/12 7:05:43 PM - DownloadInterface-> Connect...
7/30/12 7:06:04 PM - SingleDownloadController->
Error occured- Latest: ERROR_TEMPORARILY_UNAVAILABLE
00100000000001000000100000000001 < Statuscode
00000000000000000000000000000001 | TODO
00000000000001000000000000000000 | PLUGIN_IN_PROGRESS
00000000000000000000100000000000 | ERROR_TEMPORARILY_UNAVAILABLE
00100000000000000000000000000000 | PLUGIN_ACTIVE
StatusText: Download
ErrorMessage: Disconnect?

7/30/12 7:06:04 PM - SingleDownloadController-> Error occurred: Temporarily unavailable: Please wait 300000 ms for a retry




There you go. There isn't really all that much inside the log other than to state the obvious. That the connections timed out.

[anon]

Copy/pasting the links directly into my browser gives me a "The connection has timed out' error. The server was taking too long to respond. That kind of usual error.

And before I forget, yes these files are all online. This is evidenced by both JDownloader stating that fact (within the tool ) as well as myself going to the actual file hosting link and seeing for myself that they are available. I have physically tried all links both within the tool as well as manually trying to download. Still no go.

Then it's either a problem with the host, or the hotspot you're using (they block downloads or have a routing problem with the server).

[Instab]

happens to me if using ip blocklists so whenever that happens it's either a filter on your own machine or something gets blocked after it left your box somewhere on the way.

[mabuse]

Same problem here.
Even on my secondary server, which has no firewall, no AV, not any other Software, just XP, SP3, all Patches, Java and JD.

This happens form time to time with slow hosters (Netload!), there is nothing you can do about it. Be patient.

[SealLion]

happens to me if using ip blocklists so whenever that happens it's either a filter on your own machine or something gets blocked after it left your box somewhere on the way.

I don't have PeerBlock running if that is what you might be talking about. And what do you mean by something getting blocked after it left my box somewhere on the way??



Other than that. I don't know what I'm going to do here. It's a different wifi hotspot today and there isn't much of a change as the same error remains consistent regardless of wifi hotspots. So I think I'm going to have a bit more of a look around the net this evening and see if there's something else I can come up with that will help me solve this problem. Most of the posts that I find are of course on the tool's help forums but I wonder if at times that what I'm reading on their help forums is information that just gets regurgitated on the premise (and not always but sometimes false belief maybe??) that what ever problems the users of JDownloader experience, that the solutions are those stated therein and might not really be those stated. That's just my guess though I could be wrong.


EDIT: For sure it isn't java or javaw.exe b/c those processes are stated as outgoing processes in Comodo. And according to the bulletins at the JDownloader forums, if either of these 2 processes are blocked it results in the disconnect error message; however, these 2 processes are showing up as outgoing processes along with others such as Firefox. Also, the TCP Out for the java related processes displays both a K/b out and in (because I've got another download inside JD). Hence, in my opinion the java.exe and/or javaw.exe are not always the issue when it comes to blockages of the server to JD.

[Instab]

what do you mean by something getting blocked after it left my box somewhere on the way??
blocked by the isp or the internet cafe where you probably are or whatever.
that issü only means that the connection to the target failed. for what reason that is can be difficult to figure out. it could be anything and anywhere between JD and the target

[SealLion]

Well Instab 'ol man, you. I guess you are correct about the open wifi hotspots. Some of the hosters undoubtedly are blocked. Because as of this moment I am sharing someone's wifi and I don't seem to be having much of a problem downloading what I'm after to get. At least not at the moment I am.

[Instab]

Well Instab 'ol man, you. I güss you are correct
:lol: glad i could help. although i didn't really help. if the blocks happen at a point where the user has no inflünce there's not much left to do :dry:

[mabuse]

if the blocks happen at a point where the user has no influence there's not much left to do :dry:
Jes, it is!
Proxys/Anonymizer.

[anon]

Jes, it is!
Proxys/Anonymizer.

That's overkill, I'd just steal Internet from somewhere where they don't block the hoster instead :gsmile:

[hellman]

what version are u using? have u tried jd 2.0 beta?

[SealLion]

I think in conclusion to finalize this help thread it can be said that dependent upon software installed, at times it can be either of the java processes that might need allowances through the security software installed. However, that is not always the case and I think that from reading a number of the help threads posted in the JDownloader forums those kind of reasons (i.e. the java processes having a need to communicate) are not always the correct reasons. From my perspective, it seemed that the java processes excuse/reason being blocked by the user's security software seemed to be regurgitated over and over and didn't quite suit all the various situations. There are of course proxy issues that conclude to this error problem but also, as in my case, there are connection issues with respect to where your connecting from to the hoster server. Strange though. Other hoster servers I was allowed to connect to though for the hoster BU, I wasn't. I think that overall the reasons for encountering this error do vary.

[Instab]

Jes, it is!
Proxys/Anonymizer.
that can work under certain conditions but at some places the owners of the networks are smart